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Terms & Conditions
PLACING AN ORDER:
When you have finished shopping, click the words "View Cart" in the upper right corner of your screen. If you have not already Registered with us, you will be asked to do so when you checkout. On the shopping cart screen, select one of the payment options.
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Pay by Credit Card
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Pay by Check
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PayPal
You may pay by personal check, business check, cashiers check, or money order. Personal or business checks must clear (5-10 days) before your order will be sent. Make checks payable to the Manual of Arms. We also accept MasterCard, Visa, Discover, and American Express credit card payments. For your protection, card numbers should not be included in any e-mails to us, and we will not include it in any e-mail response. Credit card numbers should be given over the phone. We do charge a 5% fee on the total order bill on all credit card purchases. This fee is only to cover the cost our bank passes along to us for processing credit card payments.
You may order by phone, if you prefer, during regular business hours.
If the item(s) ordered is/are available, we will contact you by phone A.S.A.P. to verify the order and work out the details of payment, shipment, and insurance, to our mutual understanding. In the event the item has already been sold, you will be notified by e-mail.
Once your order has been verified, we will hold the item(s) in your name for up to 7 days awaiting your payment.
SHIPPING & INSURANCE:
The cost of handling (packing), shipping, and insurance is your responsibility. $2.00 minimum handling fee on all images and unframed documents. $10.00 minimum handling fee on all framed items. Each order has a $5.00 minimum packing and handling charge. Large items, or those fragile items that require special packing, can carry up to a $25.00 packing and handling charge.
Most items will be shipped to you U.S.P.S., Priority mail. If you prefer other means of shipment, we can work that out over the phone. All orders will be insured for their full purchase price. Shipping and insurance costs will be based on the carrier’s rates. We may sometimes deliver larger items to you at a show we are both attending. Michigan residents will be charged 6% sales tax unless we are provided a sales tax exempt number.
OUR RETURN POLICY:
You have a 3-day inspection privilege. If you wish to return an item:
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Contact us within 3 days of receipt either by phone or e-mail to inform us of a return.
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Return the item to us promptly in the same condition it was shipped to you. It must be returned in the same packaging, and by the same carrier, with the same insurance.
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Following these procedures and conditions, you may return any item for any reason and you will receive a prompt refund of the purchase price. No refunds on shipping and insurance.
Contact us
The Manual of Arms
PO Box 27
Schoolcraft, Michigan 49087
UNITED STATES
Phone 269-273-2211
Email Admin@TheManualofArms.com
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